Episode 74
Susan Signing Off – Thank you – It has been a wonderful journey! | HR 74
Episode Intro:
It is time to “sign off” with this being my final podcast in the series HR Inside Out. And wow, what a wonderful experience this has been, learning how to become a podcaster, having the courage to reach out to potential guests, developing the programs, working with an editor, undertaking the related research, meeting new people, and deepening my relationship with others – so many new experiences along the way. I sincerely hope that the series has accomplished its goal of providing you insights that have helped you personally, and in your people oversight responsibilities.
As shared in the podcast, at times I tackled a topic on my own. At other times, I reached out to experts in the specialized areas, my podcast guests. It is with huge gratitude to the individuals who agreed to be those guests over the tenure of the series: Malcolm White, Paul Moffat, Stuart McNish, Monique Liddle, Pamela Jones, Debbie Comis, David Harvey, James Ridge, Dr. Kieth Deats, Lisa Wilson, Victoria Miles, Tony Martignetti, Gwyn Teatro, Paul Harrietha, Dimple Dhabalia, Sharon Summerfield, Melissa Deally, Julia Wooster, Catherine Elliott, Steve Serbic, Cheryl Brewster, Sam Thiara, Barb Ashcroft, Amal Anup, Dr. Aliaa Remtilla, Kate Bravery, Ayo Owodunni, Tracy Lee Lorenson, Nadine Hanchar, Marc S. Miller, Carolyn Cooper-McOuatt, Heather Abbott, Stephen Hammond, Alex Cann, Cindy Rogers, Bill Howes, Ed Seymour, Brian Schramm, and Charlene Wright. Thank you to each of you for trusting in the process, in me, and in the product.
And thank you to my listeners. I have appreciated your time and support. I wish each of you well in your own endeavors. Remember – Dare to Soar! I believe you can! Fly high!
About the Host:
Susan has worked with people all her life. As a human resource professional, she has specialized in all aspects of employment, from hiring to retirement. She got her start as a national representative for a large Canadian union. After pursuing an undergrad degree in business administration, Susan transitioned to HR management, where she aspired to bring
both employee and management perspectives to her work. Susan holds a Master of Arts degree in Leadership and Training. She retired from her multi-decade career in HR to pursue writing and consulting, and to be able, in her words, to “colour outside the lines.” She promises some fun and lots of learning through this podcast series.
Susan is also the author of the book Leadership Inside Out: Effecting Change from
Within available on Amazon – click below.
Leadership Inside Out: Effecting Change from Within: Ney, Susan G: 9781777030162: Books - Amazon.ca
If you wish to contact Susan, she can be reached through any of the following:
Website: Home - Effecting Change from Within
Email: susangney@gmail.com
Linked In: www.linkedin.com/in/susan-ney-197494
Facebook: www.facebook.com/susan.ney.5/
Phone: (604) 341-5643
Thanks for listening!
It means so much that you listened to this podcast! If you know of anyone else who might find this series of interest, please share. If you have questions about this episode, please send me an email at susangney@gmail.com
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Transcript
Hi. Welcome to my last podcast in the series. HR,
Susan Ney:inside out, I'm your host. Susan nay, this podcast experience has
Susan Ney:been a truly wonderful one, and one that I partly encourage you
Susan Ney:to try. I took a class to learn how from amplify you great
Susan Ney:organization. I did this after meeting the head of the business
Susan Ney:at a course that I was taking on how to actually publish and
Susan Ney:write a book. Intrigued, I investigated further, and I'm
Susan Ney:sure glad that I did. When I gave amplify you noticed that
Susan Ney:I'd no longer be needing their editing services, I was actually
Susan Ney:congratulated on my persistence. As most podcasters, many new
Susan Ney:podcasters, don't stay with their creation after both the
Susan Ney:first five episodes. Was also reminded that I had recorded my
Susan Ney:first podcast back in February of 2021, so Hey, pretty good
Susan Ney:run. My intent had been to with invited guests. We have a
Susan Ney:tapestry of information, insights and guidance around HR,
Susan Ney:people management and the work processes that we can all
Susan Ney:understand and do better by sharing examples, both
Susan Ney:personally and through others who walked the path of daring
Susan Ney:greatly, insights for those who wish to support their own
Susan Ney:journey and become the best version of themselves, both
Susan Ney:personally and also within their organizations. As I prepared
Susan Ney:this podcast, I thought back and oh my goodness, I distinctly
Susan Ney:recall my anxiety when reaching out to someone that I very much
Susan Ney:respected, author, consultant and keynote speaker, John Izzo,
Susan Ney:I wanted to ask him to join me to talk about the importance of
Susan Ney:stepping up in purpose. He said yes, and he was my lucky 13th
Susan Ney:podcast. Oh my goodness. I was so nervous, and I had no reason
Susan Ney:to be. He was lovely. He's always lovely, and he's now
Susan Ney:doing his own podcast the way forward, generative
Susan Ney:conversations, a podcast you might want to look into further.
Susan Ney:I've had so much fun with this podcast. I've always been
Susan Ney:curious about others careers, ones that I didn't pursue, but
Susan Ney:felt that listeners might want to consider. So. It was a
Susan Ney:delight to interview individuals who kindly agreed to speak with
Susan Ney:me about their experiences in some of these professions. I
Susan Ney:still think of Malcolm white when watching the big tugboats
Susan Ney:that he assisted into the Vancouver harbor and of some of
Susan Ney:the harrowing experiences that he shared on the podcast on
Susan Ney:becoming a tugboat captain. Paul Moffat was a dear when he agreed
Susan Ney:to answer my questions about what it's like having to drive
Susan Ney:double decker busses in snowy conditions, and what do bus
Susan Ney:drivers do when they need to go to the bathroom? Lots of fun,
Susan Ney:lots of laughter in his podcast career choices, becoming a bus
Susan Ney:driver. Stuart McNish as another example. Stewart's the producer
Susan Ney:of the television series conversations that matter shared
Susan Ney:his career journey and our time together a career in
Susan Ney:broadcasting and conversations that matter. I learned from him
Susan Ney:that a high school teacher felt that he would amount to nothing.
Susan Ney:Wow, was that teacher ever wrong? But you know,
Susan Ney:unfortunately, at a recent high school reunion, these same kinds
Susan Ney:of comments had actually been made to others, including
Susan Ney:someone who just graduated with her doctoral degree. But what
Susan Ney:these comments from people who we respect can do to our self
Susan Ney:esteem and self confidence. So bravo Stewart and the others who
Susan Ney:pushed past these potentially soul destroying criticisms in my
Susan Ney:podcast, loving my library as a career choice, you would have
Susan Ney:met Monique little, the manager of operations at the city of
Susan Ney:North Vancouver library, a place that she's called home for over
Susan Ney:a decade, but not a place that she had originally envisioned
Susan Ney:working when she graduated from the British Columbia Institute
Susan Ney:of Technology with a certification in design
Susan Ney:management, interior design management. Now our libraries
Susan Ney:are so much more than a repository of books and
Susan Ney:information, Monique was able to use the skills and expertise
Susan Ney:that she'd built over the years to secure a similar and yet very
Susan Ney:different type of position within her local library, and
Susan Ney:yes, she's actually been able to use her training and interior
Susan Ney:design as part of those respite possibilities as Valentine's
Susan Ney:gift, my husband bought me time with Pamela Jones, of sounds,
Susan Ney:right. I was so taken with her and my time with her that I
Susan Ney:invited her to share some of the tips that she taught me when she
Susan Ney:agreed to be. A podcast guest on I love my job. I help people use
Susan Ney:their voice more effectively. Now, Pam provided tips on how to
Susan Ney:use the speaking voice more effectively to present our best
Susan Ney:self, especially in situations where we're aiming to influence
Susan Ney:things like interviews presenting reports as two
Susan Ney:examples that I can think of. Pam absolutely loves her work,
Susan Ney:and it shows now she shared a little bit about her own career
Susan Ney:path, why she and her partner decided to establish their
Susan Ney:business. Sounds right, and some thoughts on her personal
Susan Ney:journey. I'd anticipated doing a lot more podcasts on careers,
Susan Ney:but what I discovered is that many people are not comfortable
Susan Ney:being in the spotlight, and we also bumped into the situation
Susan Ney:that some potential guests asked permission from their
Susan Ney:organizations and were told no, which I found quite interesting.
Susan Ney:So I appreciate the guests who were able to muster up the
Susan Ney:courage to be interviewed and have their shots, thoughts
Susan Ney:shared with you, the listeners reflecting on those past years,
Susan Ney:I know that there were times that I'd read a fabulous book
Susan Ney:and really felt the need to say something similarly challenges
Susan Ney:and organizations that I was learning about or working within
Susan Ney:the things that they were struggling. So sometimes I
Susan Ney:created the script for myself, but most times, I sought out an
Susan Ney:expert in the area that I was exploring. As a consultant, I
Susan Ney:had worked with Debbie comas when she was the chief
Susan Ney:administrator officer, administrative officer of the
Susan Ney:city of Parksville. I reached out to her to explore the topic
Susan Ney:of team dynamics within corporate culture, what it takes
Susan Ney:to build and keep vibrant teams, ones that most of us wish to
Susan Ney:work within. She talked about the impact of Team behavior on
Susan Ney:employee engagement. She talked about working with cross
Susan Ney:departmental teams, and also how great teams can effectively
Susan Ney:manage change. In her podcast, corporate culture and teams,
Susan Ney:when I wanted to talk about transitioning the culture of an
Susan Ney:HR department, I thought of a past boss that I'd worked with
Susan Ney:who I very much admire, David Harvey. He'd been my boss when I
Susan Ney:was at the British Columbia Institute of Technology. In this
Susan Ney:podcast, David talked about the transition of the human resource
Susan Ney:department from one that had been focused on administration
Susan Ney:and process to that of strategic partner, assisting with the
Susan Ney:building of the skills and knowledge of supervisors and
Susan Ney:managers. Its impact on the department, the HR department,
Susan Ney:when we made that transition, but also the organizational
Susan Ney:culture, the ripple effects of that, the challenges and, of
Susan Ney:course, the lessons learned. Now, David also shared insights
Susan Ney:on how HR is currently being perceived, as three seen through
Susan Ney:his students experience, he's a factor. He's retired now, but he
Susan Ney:was faculty at Kwantlen as they've worked through projects
Susan Ney:and assignments, so with a myriad of other organizations
Susan Ney:now, looking back at some of the podcasts broadcast. I shouldn't
Susan Ney:be surprised at the number that I chose to record on leadership.
Susan Ney:And when I think of leadership, I think of James ridge. He spoke
Susan Ney:on leadership and local government, and all about his
Susan Ney:experience as a chief administrative officer working
Susan Ney:in the public service. I also reached out to Dr Keith Dietz,
Susan Ney:my Scotland buddy, speaking on leadership and leading in
Susan Ney:uncertainty, sharing thoughts from his own experiences his
Susan Ney:schooling, and also reflections from the global dialog group.
Susan Ney:Recreate eight that I've often mentioned, that meets virtually
Susan Ney:every Thursday morning and again, something that I
Susan Ney:encourage you to investigate further. Guest, Lisa Wilson,
Susan Ney:author of leading with ease, addressed the reason for writing
Susan Ney:her book leading with ease. She'd been confronted with the
Susan Ney:reality of losing both her job and her health, and she chose to
Susan Ney:heal. She changed her mindset the goal of what she describes
Susan Ney:as what she used to be, or who she used to be. She, in her
Susan Ney:journey, witnessed the impact of both poor and great leadership.
Susan Ney:So she now coaches leaders to enable their teams the
Susan Ney:excellence that they deserve by creating exceptional workplace
Susan Ney:cultures.
Susan Ney:We also looked at the leadership of letting go guest Victoria
Susan Ney:miles shared her research, her insights and her personal
Susan Ney:journey of transition, a journey of what. Called liminal
Susan Ney:leadership, the focus of her Master of leadership, major
Susan Ney:project and her thesis and the podcast, the leadership of
Susan Ney:letting go, what guides the good goodbye, Victoria shared that is
Susan Ney:all about leading a transition and conscious in a deliberate
Susan Ney:way, about letting go in increments, about dealing with
Susan Ney:the betwixt and between of transitions and seeing
Susan Ney:uncertainty as an opportunity Victoria reflected on the value
Susan Ney:of showing up with integrity and recognizing that doubt and
Susan Ney:uncertainty are an integral part of the journey. Now, by this
Susan Ney:point, I felt that I had arrived as a podcaster. Publishers were
Susan Ney:actually starting to contact me to gage my interest in
Susan Ney:interviewing their clients. And so once I had read count flower
Susan Ney:lessons for leaders and knew how great a fit it would be for the
Susan Ney:podcast series, I met Tony Martinelli, or martinetti Tony
Susan Ney:unearth concepts like the significance of flashpoints in
Susan Ney:our lives, using question bursts, removing our social
Susan Ney:masks, using experimentation to fail forward, replacing fear
Susan Ney:with Curiosity, living our core values, making brave, brave
Susan Ney:spaces, slowing down to go fast and lots more. Tony uses the
Susan Ney:foundation of what he calls his three C's, curiosity, compassion
Susan Ney:and connection. One. He also considers his core personal
Susan Ney:values and ones he very definitely practices Now, if
Susan Ney:you're responsible, for people oversight, you're often in the
Susan Ney:middle of everything. You are a boss. You have a boss being in
Susan Ney:the thick of it, at work, dealing with change imposed from
Susan Ney:above, and leading your team through it. It can feel
Susan Ney:difficult and exhausting, but it can also be very rewarding. In
Susan Ney:the podcast, in the thick of it, mastering the art of leadership
Susan Ney:from the middle. Guest Gwen tea Troy, author of in the thick of
Susan Ney:it, mastering the art of leadership from the middle. And
Susan Ney:in this podcast, we were taken on a journey of awareness,
Susan Ney:growth and purpose to help master the art of leadership, to
Susan Ney:become the kind of leader that delivers results while valuing
Susan Ney:every human being and engendering trust and loyalty
Susan Ney:and bringing out the best in others. Gwen provided the map to
Susan Ney:successfully navigating the waters of planned and unplanned
Susan Ney:change and coached us on how to incorporate autonomy, mastery,
Susan Ney:purpose, innovation and creativity in our leadership
Susan Ney:toolkits. Now, given that I've continued to work as a
Susan Ney:consultant in my semi retirement years, I enjoyed researching and
Susan Ney:speaking on topics that, as I mentioned before, I saw
Susan Ney:organizations struggling with as they tackled their people
Susan Ney:oversight responsibilities. So I developed podcasts around those
Susan Ney:topics as examples changes dealing with the ripples created
Susan Ney:by change. Psychological safety, aging, what is a grievance?
Susan Ney:Communications and fierce conversations and demystifying
Susan Ney:corporate culture. I'll leave you to check these out if you're
Susan Ney:interested. Some of the areas that I wish to delve in
Susan Ney:definitely involved areas requiring others expertise. So
Susan Ney:it is with continued gratitude to individuals such as Paul
Susan Ney:harrietha, author of gender equity and the invisible rules,
Susan Ney:who spoke about the topic of his book's subtitle, what's really
Susan Ney:holding women back in business, and how to fix it. It hadn't
Susan Ney:really dawned on me before speaking with Paul that often
Susan Ney:due to home responsibilities, women are often not able to join
Susan Ney:in the after work get togethers at the pub, or perhaps weekend
Susan Ney:golf games, venues where bonding takes place, often between the
Susan Ney:males in the office, often helping these same individuals
Susan Ney:with promotional opportunities because they're better known
Susan Ney:entities due to this time socializing, Paul talks about
Susan Ney:the need to recognize some of these, what he calls norms, and
Susan Ney:in doing so, taking steps to change them, he confirms that
Susan Ney:women are held back from advancement opportunities,
Susan Ney:Particularly the C suite and board positions by a number of
Susan Ney:invisible rules that continue to tilt the playing field in favor
Susan Ney:of white men, using a quote from his book, Paul and his author
Susan Ney:wrote the book based on direct one to one interviews with 50
Susan Ney:senior one. Female Canadian executives who shared their
Susan Ney:personal insights, experience wisdom and real life challenges.
Susan Ney:It's a fascinating book. Now, as I shared in many of the
Susan Ney:podcasts, I believe that we are all leaders, that we don't have
Susan Ney:to be in formal leadership positions to display leadership.
Susan Ney:The topic is important enough to me that I wrote the book
Susan Ney:leadership inside out, affecting change from within. I also
Susan Ney:hosted a number of podcasts on my own over the series. As
Susan Ney:examples, I see you as a leader, C in quotation marks, the letter
Susan Ney:C, gratitude and leadership, conflict and conflict
Susan Ney:resolution, dealing with the ripples created by change
Susan Ney:leadership, reflections and leadership, you have all you
Susan Ney:need inside of you. I really believe that now. I also knew
Susan Ney:that keeping ourselves healthy and helping you as listeners
Susan Ney:with tips also seemed important given our stress laden work
Susan Ney:environments now, I relied primarily on the expertise
Susan Ney:available. Except for the podcast exploring stress
Susan Ney:management, I was thrilled to be provided the opportunity to
Susan Ney:interview dimple de Balia and the podcast, challenging the
Susan Ney:narrative of service before self. Dimple has woven both her
Susan Ney:own story and that of others that she's worked with into a
Susan Ney:phenomenal book, tell me my story, challenging the narrative
Susan Ney:of service before self, a book that digs deep into the
Susan Ney:realities that so many of us who provide service to others
Susan Ney:because, and I'll take a quote from her book, caring for others
Susan Ney:is inherent to who we are, and to do anything different would
Susan Ney:lead us feeling unfulfilled and restless and what we experience.
Susan Ney:Did you know that vicarious trauma can result from repeated
Susan Ney:exposure to other people's trauma and their stories of
Susan Ney:traumatic events, and that compassion fatigue can result
Susan Ney:from caring for those who are in significant pain and distress.
Susan Ney:It will likely come as no surprise that factors such as
Susan Ney:lack of transparency decision making that doesn't consider
Susan Ney:workforce health and perceptions of unfairness in the workplace
Susan Ney:can tip our organizations into what is termed organizational
Susan Ney:trauma, all of which contribute to toxic work environments,
Susan Ney:burnout, disengagement and sickness. If your role includes
Susan Ney:oversight of people, you could be having to deal with all of
Susan Ney:these both as the leader of the team you're responsible for and
Susan Ney:personally temple shared the good news that we can reset and
Susan Ney:redesign once traumatized cultures again. Another thought,
Susan Ney:they're all fabulous books and the podcast, nurture, nurture,
Susan Ney:nourishing your well being to prevent burnout. Sharon
Susan Ney:Summerfield, founder of the nourished executive, delved into
Susan Ney:the topic of stress and burnout, and how making small, micro
Susan Ney:changes, which begins with the desire of living a more
Susan Ney:nourishing in all contexts and fulfilling life, can turn
Susan Ney:adversity into adventure, active activism and alignment with who
Susan Ney:You are your core. Now. Sharon's a registered holistic
Susan Ney:nutritionist, and she's a certified breath coach, and
Susan Ney:she's certainly a model of lifelong learning and of paying
Susan Ney:it forward to help others in their journeys. Melissa dealey
Susan Ney:is a registered Health Coach and an integrated health
Susan Ney:practitioner. Now she had originally been employed as a
Susan Ney:business executive in the in hotel industry, getting let go
Susan Ney:when big fish bought little fish, as she says, And when the
Susan Ney:reality of both daughters suffering concussion,
Susan Ney:concussions from sports injuries, caused her to reassess
Susan Ney:priorities and to refocus on a different journey, one that has
Susan Ney:led her to her current work. She talks about her journey, and
Susan Ney:she's shared invaluable health tips, tips meant to help each of
Susan Ney:us on our own health journeys. And the podcast, your health is
Susan Ney:important. Don't wait for your wake up call
Susan Ney:Melissa reminds us that health isn't everything, but without
Susan Ney:it, everything else is nothing. Helping others improve their
Susan Ney:health journeys has become her life's passion and purpose, and
Susan Ney:it shows words like newfound energy, gut health, dealing with
Susan Ney:brain fogginess, certainly caught my attention, and Melissa
Susan Ney:continues to share her wisdom through her podcast. Don't wait
Susan Ney:for your wake up. Call her YouTube channel your guided
Susan Ney:health journey and the programs that she offers, I suspect that
Susan Ney:many of you are like me, especially when it comes to how
Susan Ney:we're feeling perceived by. Our worlds, we all pick up on body
Susan Ney:language changes in vocal tone and other indicators that an
Susan Ney:individual's words as one example may not be an accurate
Susan Ney:reflection of what they're truly feeling. And yes, this provides
Susan Ney:a wonderful playground for those negative voices inside of us in
Susan Ney:the podcast, grappling with our Gremlins, those negative inner
Susan Ney:voices I talked about, that negative chatter inside our
Susan Ney:heads. Some call it our gremlins. It is the stuff that
Susan Ney:holds us back, erodes our self confidence, and can create havoc
Susan Ney:in our ability to present as our very best. I've not yet met
Susan Ney:anyone who doesn't struggle with this. In the podcast, we explore
Susan Ney:identification of those Gremlins and tools to use to enable a
Susan Ney:refocus when they're having their fun with us. Guest Julia
Susan Ney:Wooster grew tired of being an administrative assistant. She
Susan Ney:also hated her fingernail biting habit. Hypnotherapy answered
Susan Ney:both of her quandaries when she decided to pursue certification
Susan Ney:with the National guild, if hypnotherapists now, that was
Susan Ney:more than a decade ago. She's now a seasoned hypnotist and a
Susan Ney:Reiki Master. She helps people kick their habits, heal from
Susan Ney:past traumas and begin loving the life of their dreams. In the
Susan Ney:podcast hypnotherapy and healing, Julia told us about the
Susan Ney:career choice and provided answers to all those questions
Susan Ney:that you might have about hypnosis, how it works, whether
Susan Ney:it sticks, and for those of you worried that you might start to
Susan Ney:collect like a chicken, she answered the entertainment
Susan Ney:hypnosis questions to fun podcast. We all know that
Susan Ney:there's sometimes things that happen to us that we have no
Susan Ney:control over, like life altering illnesses, employment
Susan Ney:termination and then being cut off Ltd benefits. Dealing with
Susan Ney:one of these is difficult enough, but when all occur at
Susan Ney:the same time, it can feel like a virtual tsunami. We can let
Susan Ney:these kinds of circumstances take us out, or we can decide to
Susan Ney:fight those choices, determined where we go next in this life of
Susan Ney:ours, in the podcast resurfacing from circumstances beyond our
Susan Ney:control, you met Katherine Elliot, one of my heroes,
Susan Ney:someone who models courage, resilience and tenacity and what
Susan Ney:Deciding to react differently can look like even in truly
Susan Ney:adverse circumstances. Another hero of mine, Steve servic,
Susan Ney:shared his personal story and the work he's doing to change
Susan Ney:the culture and fire and protective services departments
Susan Ney:across North America are working with him and much of what he's
Susan Ney:written about in his book The Unbroken, a firefighter's
Susan Ney:memoir, and the podcast Steve Steve servic, Assistant Fauci
Susan Ney:talks about fire culture and mental health, contains many of
Susan Ney:those insights Steve talked about the Culture of fire
Susan Ney:services departments, and the fact that although surveys
Susan Ney:conducted have found that 95% of firefighters feel critical
Susan Ney:incident stress, 65% are traumatized by calls. Over 80%
Susan Ney:of firefighters don't feel that they can talk to a peer or seek
Susan Ney:help about how they're feeling due to a concern that they might
Susan Ney:be perceived as weak or unfit for duty. Horrible. Statistics.
Susan Ney:The suicide rate for this profession is high. Steve
Susan Ney:continues to make it his business to bring voice to this
Susan Ney:reality and to this concern, in the podcast, I also talked about
Susan Ney:personal development, the process of working to become the
Susan Ney:very best version of ourselves. It takes time, and it takes self
Susan Ney:awareness as such, it made sense to explore and provide podcasts
Susan Ney:around the topic of personal development, I created podcasts
Susan Ney:passion and legacy, finding and living the power of your joy,
Susan Ney:nurtured by nature, what can happen when you say yes, and
Susan Ney:then reached out to very valued guests for More. Have you ever
Susan Ney:heard of negativity bias? Have you ever felt yourself
Susan Ney:constantly ruminating over a comment where you felt
Susan Ney:criticized, perhaps still fuming over that driver that gave you
Susan Ney:the finger on your way to work, really down over that
Susan Ney:disappointing performance review, and hypersensitive over
Susan Ney:what felt like a disappoint. Did look towards you from your boss,
Susan Ney:perhaps? Do you like me, tend to brush off compliments, focus on
Susan Ney:the poor grades you received instead of the good ones, and
Susan Ney:look to the next goal without really recognizing and
Susan Ney:celebrating the one that you just accomplished. You're not
Susan Ney:alone. GUEST, Cheryl Brewster helped us understand why we do
Susan Ney:this and provide us with tips to help change this in her podcast,
Susan Ney:understanding and dealing with negativity bias, we need to be
Susan Ney:modeling this, because when we help ourselves, we also help
Susan Ney:those that we lead, and these tools help all aspects of our
Susan Ney:lives, so also those that we love. Guest Sam theara in the
Susan Ney:podcast, ignite the dream does a deep dive in discovering the
Susan Ney:extraordinary and the ordinary. Why? I'll use the quote from his
Susan Ney:book, everyone's life is an autobiography. Make yours worth
Susan Ney:reading. He encouraged everyone to go towards a path that is
Susan Ney:authentic to them, because often we're in a role that earns us a
Susan Ney:paycheck. But is that enough? In the podcast, we learned of Sam's
Susan Ney:journey as also captured in his book, Lost and Found, seeking
Susan Ney:the past and finding myself, Sam talked about living by
Susan Ney:gratitude, changing the world and dealing with the haters as
Susan Ney:examples and of the power of acronyms and anchors to help
Susan Ney:discover who we are and how we can learn to live our best life.
Susan Ney:In the podcast, finding or rediscovering your life's
Susan Ney:purpose. Barb Ashcroft shared that she works with individuals
Susan Ney:with a desire to grow, to change the current normal and unearth
Susan Ney:what might be holding them back from a more fulfilled, vibrant
Susan Ney:and healthy life. She asks, and I quote, are you ready for some
Susan Ney:self development and confidence building as a natural leader.
Susan Ney:She's learned a great deal about mindset, attitude and positive
Susan Ney:thinking with the desire to raise people up to their full
Susan Ney:potential, she helps shifts people's belief in themselves.
Susan Ney:She asks, Are you ready to lose your frustrations and fears? As
Susan Ney:Barb said, your mind is your biggest barrier to an optimal
Susan Ney:life. Now with the podcast titled HR, and set out it was
Susan Ney:important to address topics of the media and interest to those
Susan Ney:with people oversight responsibilities. So I hosted
Susan Ney:recruitment tips and tails importance of fun play at work,
Susan Ney:conflict and conflict resolution, but again, sought
Susan Ney:other expertise from other areas of interest. We're aware that
Susan Ney:our work teams are comprised of multi generations, and research
Susan Ney:indicates that each generation tends to have specific
Susan Ney:preferences and characteristics. GUEST Amal Anup chats about one
Susan Ney:of these Gen Zed on the podcast, Amal T Anup on engaging Gen Zed.
Susan Ney:Amal is originally from Kochi karala In India, and he speaks
Susan Ney:passionately about changes that we could be making to our
Susan Ney:education systems and our organizations to better engage
Susan Ney:this newest generation to our work environments. Did you know
Susan Ney:that 50% 57% actually, of employees feel invisible at
Susan Ney:work, and 20% of new hires will quit their first job in the
Susan Ney:first 45 days? Many don't even show up on day one, particularly
Susan Ney:when the gap, there's a big gap between the job offer and the
Susan Ney:start date,
Susan Ney:according to a 2021 research study by McKinsey, a lack of
Susan Ney:connection and appreciation is the number one driver for
Susan Ney:attrition. In fact, people are nearly three times more likely
Susan Ney:to quit because they don't feel that they belong at work than
Susan Ney:because of poor compensation. In the podcast with guest Dr Alia
Susan Ney:remtilla, enhancing the employment experience,
Susan Ney:onboarding and retention, we learned that it is Dr REM Tiller
Susan Ney:mission to help companies foster stronger, more authentic human
Susan Ney:connections amongst their employees. She's the Chief
Susan Ney:Scientist and co founder of storytelling, a platform that
Susan Ney:uses anthropology and technology to bring more authenticity to
Susan Ney:workplace relationships. It's a simple, automated way to create
Susan Ney:impactful, personalized films that show employees that they
Susan Ney:matter. Kate bravery, co author of the recently published book
Susan Ney:work, different 10 truths for winning in the people age. The
Susan Ney:10 truths, headings, goodbye, employees, hello. Contributors,
Susan Ney:stressed out, burnt out and quietly quit. Thing, it doesn't
Susan Ney:pay to stay purpose, rules and empathy wins. Trust and
Susan Ney:Accountability are a team sport. The new rhythm of work. Skills
Susan Ney:are the real currency of work. Supply is unchanged.
Susan Ney:Intelligence is getting amplified, and sustainability
Susan Ney:starts with people piqued my curiosity, as did the learning
Susan Ney:of the impact of AI ESG and the very vocal expectations of our
Susan Ney:younger generations. Kate shared her research and her insights in
Susan Ney:the podcast work different 10 truths for winning in the people
Susan Ney:age, originally from last Nigeria, ayo owoduni migrated,
Susan Ney:immigrated to Canada in 2016 as an economic migrant. His his
Susan Ney:initial experiences were not positive ones, and I don't think
Susan Ney:he's, it's, he's that's unusual. He learned from these and he now
Susan Ney:works with both businesses and individuals to change this.
Susan Ney:Canada needs the 500,000 immigrants scheduled to make
Susan Ney:Canada their new home per year. I shared what we as their
Susan Ney:colleagues and they as new immigrants can and should be
Susan Ney:doing differently to make this experience better for everyone
Susan Ney:in his podcast, ayo owadoni on the Canadian immigrant
Susan Ney:experience, Tracy Lee Lawrence, and in her podcast insights into
Susan Ney:organizations use of personality profile tools and Tracy's
Susan Ney:Paragon Strategic Services, she dove into the topic of
Susan Ney:personality profiling tools, tools that we often use In
Susan Ney:Recruitment Training and as a communication tool within our
Susan Ney:organizations for personal insights and growth and how they
Susan Ney:can be effectively used and misused. GUEST Nadine hanshar on
Susan Ney:the podcast, creating better relationships at home and at
Susan Ney:work, Knowing Me, Knowing you, the Pep. Pep personality
Susan Ney:researched and developed her own personality profile instrument,
Susan Ney:one that I found knew me better than any of the others that I've
Susan Ney:been introduced to in my career. Now, if you're interested in
Susan Ney:learning more about the impact of shame and the inner critic of
Susan Ney:the toxic shame spiral and our shadow and of the negative
Susan Ney:impact that unexpressed anger can have on our health, you
Susan Ney:would have found the podcast anger management with guest
Susan Ney:Alistair moose fascinating as he explored the importance of anger
Susan Ney:management. Alistair shared that the pain, sadness, hurt, fear,
Susan Ney:anxiety, shame, and often trauma that we experience are what
Susan Ney:leads us to react disproportionately to events,
Susan Ney:and it's only when this is examined with compassion and
Susan Ney:deep respect that we can alter our response to the triggers in
Susan Ney:our lives and learn To relate to the emotional reactions that
Susan Ney:have led us astray. Alistair moose and his team at Moose
Susan Ney:anger management have been humbled and inspired by the many
Susan Ney:people who have taken up the courage to take on this type of
Susan Ney:investigation. My friend and guest Mark Miller spoke on
Susan Ney:strategic HR and the role of HR technology in his podcast. Now,
Susan Ney:Mark published his first book, heroic HR in May 2012 and he
Susan Ney:calls it a little book with big ideas, where he presented his
Susan Ney:passion and philosophy, philosophy of the need for HR to
Susan Ney:align itself with the business of the company in which it works
Susan Ney:to present strategic value added information to all stakeholders,
Susan Ney:stakeholders, and to move from data management to information
Susan Ney:craftsmanship. In his most recent book, The Death of HR,
Susan Ney:who killed H Harriet R rose job is a cautionary tale and a
Susan Ney:detective story which provides further insights and actions for
Susan Ney:all members within the HR workforce, HR technology, human
Susan Ney:management, capital, HCM strategies, workforce, cyber
Susan Ney:awareness, all leveraging technology to position HR as a
Susan Ney:strategic partner, and each of which remain a huge passion for
Susan Ney:Mark that he continues to teach, consult and to speak on in the
Susan Ney:podcast, we also talk about mentoring, both the formal and
Susan Ney:the informal versions that our experience. Experiences with
Susan Ney:these one of the podcasts on mentoring with guest Carolyn
Susan Ney:Cooper mcquot. Over the years of her careers, Carolyn's been very
Susan Ney:involved in setting up mentoring programs through her role as a
Susan Ney:trainer, advisor and coordinator at local college. Now, these
Susan Ney:have been quite structured. My personal experiences have been
Susan Ney:with the more laissez faire ones and those that just simply came
Susan Ney:about because, well, they just seemed meant to in this era of
Susan Ney:so much brain drain, engaging that wisdom and experiences, one
Susan Ney:way to pay it forward is something that we're both
Susan Ney:certainly encouraging and we even deal with finances. Guest
Susan Ney:Heather Abbott's passion is helping empower individuals with
Susan Ney:confidence in their finances and joy in their lives. Yeah, I
Susan Ney:think that's the first time I put finance and joy in the same
Susan Ney:sentence, combining the left brained money and financial
Susan Ney:details with the right brained emotion, spiritual Woo to
Susan Ney:improve your life is her specialty. In the podcast on
Susan Ney:financial clarity for prosperity, Heather shares tips
Susan Ney:to make the money stuff more manageable. It is your future
Susan Ney:that we're talking about here, and Heather encourages us to
Susan Ney:make it a prosperous one. I met Stephen Hammond, a lawyer turned
Susan Ney:professional speaker, many years ago, and was impressed at how he
Susan Ney:delivers his message now. Stephen helps clients avoid the
Susan Ney:landmines that are getting so many people and workplaces in
Susan Ney:trouble. For 27 years, he's educated 1000s of Canadians
Susan Ney:about the importance of preventing and responding to all
Susan Ney:the inappropriate stuff that does go on at work. In
Susan Ney:particular, he's focused on harassment, bullying and
Susan Ney:discrimination. Now, despite the serious nature of these issues,
Susan Ney:Stephen's known for his humor, his wit, and for discussing
Susan Ney:issues that are current and relevant in the podcast,
Susan Ney:bullying, harassment and discrimination, Steven shared
Susan Ney:the importance of dealing quickly with matters that can
Susan Ney:erupt very quickly into more serious situations, especially
Susan Ney:when these appear To violate individuals ability to work in a
Susan Ney:respectful work environment or in it or an infringement on the
Susan Ney:protections provided on human rights, on the charter of
Susan Ney:freedom legislation. Steven stories are real, taken from
Susan Ney:actual cases. His lessons using his recent book, the new norm, a
Susan Ney:manager's guide to improving workplace behavior and keeping
Susan Ney:out of legal hot water are practical. Steven makes a
Susan Ney:subject that could be overwhelming and mired and
Susan Ney:legally approachable and understandable. Alex Kane,
Susan Ney:Senior Project Manager with Maximizer software incorporated
Susan Ney:dug deep into the topic of employee engagement, looking at
Susan Ney:some of the statistics around disengagement, and reviewing the
Susan Ney:practices and culture that Alex has found successful in helping
Susan Ney:to create an engaged workforce. In his podcast with me,
Susan Ney:exploring employee engagement, digging deeper, Alex provided
Susan Ney:lots of tips for those who lead teams and for those struggling
Susan Ney:to keep excited about their own employment.
Susan Ney:I reached out to guest Cindy Rogers as well, who taught to
Susan Ney:talk about employee engagement, both her own and that of the
Susan Ney:employees that she's worked with in the podcast, engagement on
Susan Ney:our employment experiences. Cindy also talked about the
Susan Ney:employee engagement project that she had assigned to her
Susan Ney:students. She talked about what they've learned from their
Susan Ney:research and how that learning compares with their own
Susan Ney:employment experiences. To date, I rounded out that podcast focus
Susan Ney:with my own podcasts on what's happening to customer service,
Susan Ney:on simplicity and a further exploring employment engagement.
Susan Ney:I also wanted to do podcasts from the union's perspective, as
Susan Ney:I shared my book leadership inside out, affecting change
Susan Ney:from within. I became interested in the union movement when I
Susan Ney:first started employment after graduating from high school.
Susan Ney:Now, the interest led me to accept employment with the
Susan Ney:Communication Workers of Canada, first as a union organizer and
Susan Ney:then as a national representative. But eventually,
Susan Ney:the call of love and returning to the West Coast drew me back
Susan Ney:to Vancouver to pursue an undergraduate degree at SFU and
Susan Ney:to the eventual employment within human resources I've
Susan Ney:always cherished. The years I worked for the CWC, the lessons,
Susan Ney:the mentoring I was provided, the people I met, many of whom
Susan Ney:remain friends to this day, the time I spent on the. Quote, the
Susan Ney:other side, unquote, gave me tremendous insight into how the
Susan Ney:worker sees things and how individuals representing the
Susan Ney:workers view issues. It is an experience that I hold dear, and
Susan Ney:I really hope that it's positively impacted my how as I
Susan Ney:practice my people recite responsibilities over the years.
Susan Ney:So I reached out to two of my mentors when I worked for the
Susan Ney:CWC, hoping they might agree to be interviewed. They became
Susan Ney:immediately obvious I was still the new guy to them, and they
Susan Ney:loved the chance to share their own stories. It wasn't a tough
Susan Ney:sell. First, I reached out to Bill house for a podcast titled
Susan Ney:a career of building equity and justice. Now Bill someone who,
Susan Ney:through every action, every word he spoke, exuded leadership
Susan Ney:alignment with core values and absolute passion for what he
Susan Ney:did. He knew what he was good at. He built leaders along the
Susan Ney:way, and he has continued to make a positive difference, even
Susan Ney:in his retirement activities. Bill spent most of his career
Susan Ney:working for and with unions as a paid employee within those
Susan Ney:organizations, as Bill shared when we are able to fulfill our
Susan Ney:life's purpose, in Bill's case, helping ensure people's voices
Susan Ney:were heard, inequities were addressed and choice was
Susan Ney:actioned as part of the responsibilities of what we're
Susan Ney:paid to do, we tend to infuse really positive stuff onto those
Susan Ney:that we work with. I was one of the lucky ones. Provided that
Susan Ney:opportunity at a very early point, point in my career, being
Susan Ney:able to work with such an individual Bill Howes, I also
Susan Ney:reached out to my other mentor, Ed Seymour, for the podcast, the
Susan Ney:importance of mentors in creating our personal career
Susan Ney:histories with guest Edward e Seymour in this podcast, Ed
Susan Ney:shared his thoughts on the importance of mentors,
Susan Ney:especially during your key developmental years and when
Susan Ney:you're feeling stretched beyond what you think you might be
Susan Ney:capable of. He also spoke on the creation of our personal career
Susan Ney:histories, the ones that evolved from the decisions that we make
Susan Ney:along the way, when we say yes to opportunities and create, at
Susan Ney:times, roads less traveled as part of our learning and
Susan Ney:development. Using Ed's rich and diverse career history as a real
Susan Ney:life example of the tapestry that we can choose to weave over
Susan Ney:the years, I remain very glad that I became a thread in Ed's
Susan Ney:tapestry, and of course, he and mine. Next, I reached out to
Susan Ney:Brian Schramm. Now Brian was working as the business manager
Susan Ney:for the West Vancouver Municipal Employees Union when I was the
Susan Ney:director of human resources and payroll services with the
Susan Ney:district of West Vancouver, Brian left the wvmea to join
Susan Ney:another union, the BCG you where he became an expert on the BC
Susan Ney:public sector pension plans. At the time that we recorded our
Susan Ney:podcast, he was probably one of the most knowledgeable
Susan Ney:individuals around when it came to public service pensions.
Susan Ney:Brian joined me on the podcast understanding BC public sector
Susan Ney:pension plans, where he shared some of his knowledge and
Susan Ney:addressed questions that we've both been asked in our
Susan Ney:respective positions over the years. And the next chapter, I'm
Susan Ney:in the semi retirement chapter of my life. I took early
Susan Ney:retirement to be able to what I called color outside the lines.
Susan Ney:My HR years were wonderful, and I was fortunate to be able to
Susan Ney:leave full time employment and transitioned into working as a
Susan Ney:consultant, Coach and Trainer. I'm well aware of the challenge
Susan Ney:that employment transitions can create, especially when the
Susan Ney:decision to move to a next chapter might not be our own. It
Susan Ney:was an area that I felt warranted a deeper dive. In my
Susan Ney:conversation with guest Charlene Wright on the podcast on career
Susan Ney:transition, especially for creatives, Charlene noted that
Susan Ney:people only really get ready for a career transition when they
Susan Ney:have to and thus find the process something that really
Susan Ney:shakes them to their core. She also talked that we need to get
Susan Ney:better at self managing our careers. Charlene founded smart
Susan Ney:career solutions. SCS to recognize and celebrate that a
Susan Ney:significant number of professionals don't fit into a
Susan Ney:traditional service model, and that not all professionals wear
Susan Ney:a suit or would consider themselves an average job
Susan Ney:seekers. Seeker. She asks a. Are you an out of work creative
Susan Ney:professional that wants a new job or wants to build a creative
Susan Ney:business or both? Do you leverage your creative and
Susan Ney:artistic skills to your advantage? Are you missing out
Susan Ney:on better opportunities? Have you married the elements of
Susan Ney:being creative, finding meaningful work and generating
Susan Ney:money. She offers job search online courses and career
Susan Ney:coaching if you're ready to leverage your superpower, or at
Susan Ney:least be willing to be held accountable. And all her work is
Susan Ney:aligned with her belief that creatives bring valuable
Susan Ney:contributions to the workplace and to the world. I heartily
Susan Ney:agree. Cheryl, Brewster of the intuitive life, left her
Susan Ney:corporate job to pursue a calling. Cheryl walks us through
Susan Ney:the aha moment and the journey that she's been on to find and
Susan Ney:to live her true purpose, the business that she has grown as a
Susan Ney:result, and the lessons that she's learned through the
Susan Ney:process in her podcast, leaving corporate to become an
Susan Ney:entrepreneur. Now, retirement is a topic becoming of
Susan Ney:significantly more importance and interest to individuals of
Susan Ney:my generation, the boomers, and it's also something that those
Susan Ney:just wishing for those golden years should start giving some
Susan Ney:thought to although it might not feel like it at the time, the
Susan Ney:years do pass by quickly, and more importantly, once you're
Susan Ney:finally there, thanks in large part to our better health care,
Susan Ney:many of us have many years ahead of us. And for those of you have
Susan Ney:been going warp speed for decades, the sudden stop can
Susan Ney:feel like heading into a collision with a brick wall, and
Susan Ney:it doesn't need to be that way. With a little planning. We're
Susan Ney:all different, and we all yearn for different things in our new
Susan Ney:chapter, in the next chapter, a topic that I addressed in the
Susan Ney:podcast, transitioning to retirement. In the podcast,
Susan Ney:there was resignation and reality, reassessing priorities.
Susan Ney:We learned that 50% of our workforce were considering
Susan Ney:quitting McKinsey and Company and Harvard Business Review
Susan Ney:articles in September 2021 when the podcast was broadcast, noted
Susan Ney:that people were choosing not to return to work, even without the
Susan Ney:safety net of alternate employment. Very unusual, they
Susan Ney:shared that we're assessing our priorities, yearning to be
Susan Ney:appreciated and recognized, to be considered and treated more
Susan Ney:than a transaction, and that companies that understood this
Susan Ney:were doing what needed to happen to change. Still others were not
Susan Ney:willing to shift. And resignation isn't truly an
Susan Ney:option for many of us. In the podcast, I talk about what we
Susan Ney:can do to help create the changes that we wish to see in
Susan Ney:our own lives, as individuals, within our teams, within our
Susan Ney:organizations. Two years later, this is still relevant.
Susan Ney:I find myself increasingly speaking with individuals who
Susan Ney:have chosen to lead their careers to pursue something
Susan Ney:different in their later years. Perhaps you are mid career and
Susan Ney:asking whether there could be something more or a way you
Susan Ney:could be applying your skills, experience and education
Susan Ney:differently, like me, you want to color outside those
Susan Ney:proverbial lines and do differently with more passion
Susan Ney:and refining that sparkle that you haven't seen lately when
Susan Ney:looking at you in the mirror. In the podcast, career choices,
Susan Ney:even after retirement, you met individuals who made that leap
Susan Ney:and never looked back. And for many of you who spent your lives
Susan Ney:at one speed, full on, retirement might not be what you
Susan Ney:had contemplated. For those who had absolutely no time
Susan Ney:whatsoever to pursue hobbies and fashions, the hours now
Susan Ney:available to you may seem long and unproductive, perhaps
Susan Ney:becoming a podcaster might be of interest to you. I really didn't
Susan Ney:have any idea what I gotten into when I began my podcasting
Susan Ney:journey. I had no idea that I would need a license and that I
Susan Ney:would need to either self edit or engage an editor. I didn't
Susan Ney:know I would need a better microphone and that I would need
Susan Ney:to have everyone else off the internet, internet, when I
Susan Ney:scheduled podcast recordings, I have learned so much about
Susan Ney:myself. I've learned from my guests and the research required
Susan Ney:of each episode. Thank you again to Pam Jones of sounds right for
Susan Ney:teaching me how to prepare my voice and posture before
Susan Ney:recording podcasts. I still forget that coffee and dairy are
Susan Ney:no no's and that I need to be well hydrated. Thank you to my
Susan Ney:guests for saying yes and for sharing their expertise. Thank
Susan Ney:you for my loving husband for his constant support, and to you
Susan Ney:my listeners for making the decision to listen to HR and. It
Susan Ney:out for your time and for your interest. It's Susan signing
Susan Ney:off, saying a farewell. Finally, for the last time, remember,
Susan Ney:dare to soar. Believe you can I do and always will. Take a look.
Susan Ney:Take a listen. There are the wealth of podcasts with
Susan Ney:wonderful individuals on your favorite podcast site still
Susan Ney:available to you for your listening and for your your
Susan Ney:learning. It's Susan signing off. Have a great day, everyone.
Susan Ney:Bye for now, and thank you. Thank.