Episode 67
Ch ch ch changes… with Host Susan Ney | HR 67
Episode Intro:
Ch ch ch Changes… evokes David Bowie, Change – Taylor Swift and yes, The Times They are A-Changin, thank you Bob Dylan. But change isn’t just within song lyrics. Whether it be those New Year’s Resolutions or moving forward with organizational objectives, making small, incremental steps in the direction we are wishing to head truly works.
Interested in learning more? Hope you will join me!
About the Host:
Susan has worked with people all her life. As a human resource professional, she has specialized in all aspects of employment, from hiring to retirement. She got her start as a national representative for a large Canadian union. After pursuing an undergrad degree in business administration, Susan transitioned to HR management, where she aspired to bring
both employee and management perspectives to her work. Susan holds a Master of Arts degree in Leadership and Training. She retired from her multi-decade career in HR to pursue writing and consulting, and to be able, in her words, to “colour outside the lines.” She promises some fun and lots of learning through this podcast series.
Susan is also the author of the book Leadership Inside Out: Effecting Change from
Within available on Amazon – click below.
Leadership Inside Out: Effecting Change from Within: Ney, Susan G: 9781777030162: Books - Amazon.ca
If you wish to contact Susan, she can be reached through any of the following:
Website: Home - Effecting Change from Within
Email: susangney@gmail.com
Linked In: www.linkedin.com/in/susan-ney-197494
Facebook: www.facebook.com/susan.ney.5/
Phone: (604) 341-5643
Thanks for listening!
It means so much that you listened to this podcast! If you know of anyone else who might find this series of interest, please share. If you have questions about this episode, please send me an email at susangney@gmail.com
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Transcript
Hi, Welcome to HR inside out. I'm your host, Susan
Susan Ney:a. Wow, January 2024. At a time for new beginnings. Dear friend
Susan Ney:and colleague business intuitive Cheryl Brewster does monthly
Susan Ney:intention setting sessions and she shared that her motto was
Susan Ney:free to be me in 2023. It's now moved with the new year to I
Susan Ney:want more in 2024. And I don't think she's alone. Now it's
Susan Ney:obvious listening to her clients that she is indeed helping them
Susan Ney:to discover who That to me is, including what their personal
Susan Ney:Northstar looks like, to the point of indeed, wanting more. I
Susan Ney:know it's a journey. And it's one that I've certainly traveled
Susan Ney:many times in my own years. As I move closer to contemplating
Susan Ney:full retirement, it's one that it's a question that is again,
Susan Ney:increasing in importance for me. Who are we once we let go of our
Susan Ney:work identities? Or our heavier bodies? Or what are you working
Susan Ney:on that will result in change in your life? And how do we change
Susan Ney:to be able to get there? So topic for today's podcast, give
Susan Ney:me a drumroll dudududududu. The tool. Phil Eastwood for your
Susan Ney:group is encouraging us to take the 31 Day Challenge. Now this
Susan Ney:involves journaling every day for the next month. And he like
Susan Ney:I have found journaling to be a really valuable tool. And yes,
Susan Ney:contact information for all of those who I referenced, is
Susan Ney:included in the show notes to the podcast. He included an
Susan Ney:article in his day three prompt called tiny steps for massive
Susan Ney:change. And it reminds us that indeed, it is about the little
Susan Ney:things, the small actions that we take, that help us move
Susan Ney:progressively towards those goals. Phil shares that and I
Susan Ney:quote, massive change is not how we measure our progress. It's
Susan Ney:the little things, the small victories one day after the next
Susan Ney:that began to form the new picture of life. And we start
Susan Ney:putting them all together week after week, month after month
Susan Ney:after month consistently, that those tiny steps that we take
Susan Ney:will have a massive impact on our lives. Apparently, as soon
Susan Ney:as the 1% roll, it's also known as the aggregation of marginal
Susan Ney:gains. Yes, I know that's quite a mouthful. Interesting that
Susan Ney:it's a very same message that James clear shares in his
Susan Ney:excellent book, atomic habits, an easy and proven way to build
Susan Ney:good habits and to break bad ones. And the change, tiny
Susan Ney:changes do indeed create remarkable results. And jeez, it
Susan Ney:must be true. I was cozied up with a book over the holidays,
Susan Ney:called callings, finding and following an authentic life by
Susan Ney:Greg laboy and found the same thinking that was supported. Now
Susan Ney:the voice shares that the great breakthroughs in our lives
Susan Ney:generally happen only as a result of the accumulation of
Susan Ney:innumerable small steps and minor achievements. He also
Susan Ney:talks about how this can happen and how we can get prompted to
Susan Ney:make those changes. And he shares that we may be called out
Susan Ney:to reach out to someone to pick up an odd book on the library
Susan Ney:shelf. To sign up for a class even though we're convinced we
Susan Ney:don't have the time or the money. We go to our desks every
Susan Ney:day we turn left instead of right, and that these are the
Susan Ney:fire drills for our bigger calls. This led me to think of a
Susan Ney:time that I've been called to pick up an odd book off the
Susan Ney:library shelf, actually, like I did over the holidays. And that
Susan Ney:particular action prompted me to share my learning and thinking
Susan Ney:with you through this podcast. Why did I think that might be
Susan Ney:important? Because I like you and dealing with change in my
Susan Ney:life. Now some of its self inflicted, like my intent to
Susan Ney:find the hidden sletten slender body within me. And some had
Susan Ney:been created by my realities of the world that I live in family
Susan Ney:dynamics, work pressures, you know them. I want to do better
Susan Ney:in these areas and with some of them, I'm not sure when or how
Susan Ney:to start. When I reflect back on we're making changes been
Susan Ney:successful for me. It has indeed often been as a result of those
Susan Ney:small, incremental, forward moving changes that I have made
Susan Ney:along the way And it's often been as a result of those
Susan Ney:sometimes intuitive prompts, listening to what feels
Susan Ney:authentic and right for me, that has helped fuel my success. I'll
Susan Ney:give you a couple of examples. It was actually a conference I
Susan Ney:was sent to because my boss had registered and could no longer
Susan Ney:attend, that I was introduced to a whole new world of knowledge,
Susan Ney:new connections, New Directions, one that I suspect I would make,
Susan Ney:I would never have encountered, but for saying yes to the
Susan Ney:opportunity that had presented itself. That experience totally
Susan Ney:enhanced my life, it changed my life. And it very much broadened
Susan Ney:my thinking. Another example, was my decision to attempt to
Susan Ney:make peace with my father, that led me to become involved in my
Susan Ney:union many, many years back now. Now, that led me to involvement
Susan Ney:with the larger union movement, and eventual offer of employment
Susan Ney:with the Communication Workers of Canada. At the very beginning
Susan Ney:of my employment career, now this is experienced that have
Susan Ney:been extremely grateful for, because I eventually
Susan Ney:transitioned to working with employees within HR throughout
Susan Ney:most of the rest of my career. And going back to my roots has
Susan Ney:very much helped me understand people differently, and I think
Susan Ney:better. What small, incremental steps could you be taking to
Susan Ney:positively affect areas of your world that you wish to be
Susan Ney:different? Hey, couple more examples. I purposely parked
Susan Ney:four blocks from a doctor's appointment. And I took the
Susan Ney:stairs this morning. Another example, after being advised by
Susan Ney:a facial specialist that my skin was dry, because I was not
Susan Ney:hydrating adequately, and not drinking more water on a daily
Susan Ney:basis. Although changing habits through atomic changes works, it
Susan Ney:does also require patience, and persistence. If you're like me,
Susan Ney:seeing results quickly really motivates me. And though the
Susan Ney:wrinkles have not gone away, just in case you're wondering,
Susan Ney:just because I'm drinking more water. But it is a big problem
Susan Ney:of change. We tend to want to see that it's worth the effort,
Susan Ney:and we want to see it soon. I was on a call with a group of
Susan Ney:consultants the other day and we chatted about organizational
Susan Ney:change. I know it always felt to me that I had not yet adapted to
Susan Ney:one change before the next was upon us. I knew that everyone
Susan Ney:was struggling to keep up and as an HR professional, I saw the
Susan Ney:impact of constant change on our organizations. Over the course
Susan Ney:of my career, I witnessed the very real challenge of getting
Susan Ney:change initiatives to stick. Just like those weight loss
Susan Ney:programs that don't tend to work long term, the root cause of the
Susan Ney:matter needs to be addressed. And the steps are required to
Susan Ney:ensure that the change initiative is maintained, need
Susan Ney:to be in place. I see too many change initiatives fail both
Susan Ney:personally and within organizations, because it is too
Susan Ney:easy to return to what was more comfortable, the old way of
Susan Ney:doing things. And excellent recently published book titled
Susan Ney:work different 10 truths for winning in the people age speaks
Susan Ney:of the challenges that people leaders are up against daily.
Susan Ney:And what we need to be considering when creating the
Susan Ney:organizations that people actually want to work with it.
Susan Ney:And I will be interviewing one of the authors of that book on
Susan Ney:next month's podcast, and the final pages of the book they
Susan Ney:share and I quote, one of the biggest challenges that
Susan Ney:organizations face and implementing the recommendations
Susan Ney:in the book is resistance to change. Many organizations are
Susan Ney:used to doing things a certain way. And it can be difficult to
Susan Ney:get buy in from stakeholders for new approaches. So how can we
Susan Ney:change this? Whether we are reflecting on change for
Susan Ney:ourselves personally, or dealing with change elsewhere in our
Susan Ney:lives, like in our organizations? If the great
Susan Ney:breakthroughs in our lives, gender generally happen only as
Susan Ney:a result of the accumulation of innumerable small steps and
Susan Ney:minor achievements. Would not a similar strategy be appropriate
Susan Ney:at work? And when I think about it, most corporate change
Susan Ney:initiatives were the go bigger go home. Big project Big changes
Susan Ney:and big scary for many
Susan Ney:I know that we're I've broken projects into smaller bites,
Susan Ney:they have become less overwhelming and therefore more
Susan Ney:doable. And I also know that where there have been something
Susan Ney:requiring much change and many moving pieces, just starting
Susan Ney:somewhere has worked for me. Like when you write an exam and
Susan Ney:start with the easy question to build your confidence before you
Susan Ney:tackle the more difficult areas, or when dealing with annual
Susan Ney:performance reviews of working your way towards the more
Susan Ney:challenging ones, not starting with the most difficult ones.
Susan Ney:Then a shared by Greg and in the book callings. It's a drop in
Susan Ney:the bucket. But that's how a bucket gets filled up. Lots of
Susan Ney:different drops love that 2024 And New year, new challenges and
Susan Ney:new goals to accomplish. I'm going to listen to how I'm
Susan Ney:feeling I'm going to think about how I can meet those objectives
Susan Ney:by taking small steps towards them. And perhaps, as I see that
Susan Ney:I am capable of keeping those small steps, I will be motivated
Susan Ney:to take bigger steps and integrate those into my habits.
Susan Ney:If I fall and I'm very likely to, I will pick myself up, dust
Susan Ney:off those knees and get back onto the path forward. And there
Susan Ney:will be new. And so when I'm dealing with something new, and
Susan Ney:hey, I am I'm learning how to play chess. I'm a beginner and
Susan Ney:it is okay. That I need to read the introduction to chess book,
Susan Ney:many times that I still can't remember all the details of how
Susan Ney:the various pieces move. But I'm proud of myself that I'm finally
Susan Ney:taking the time to learn this game. I can't wait to play with
Susan Ney:my brothers. I know they're equally excited to hear that
Susan Ney:their sister is learning something they will be able to
Susan Ney:share and enjoy with her. And something old, how can you tell
Susan Ney:I have a daughter who's just getting married? No, I'm not
Susan Ney:going to continue on with something blue. But something
Susan Ney:old I have decades of paper files to go through and dispose
Susan Ney:of I have cupboards to purge and clothes to move along to someone
Susan Ney:who fits them better than I do. These are chores that have
Susan Ney:resided on my to do list for many years, it's been easier to
Susan Ney:ignore them. If they were not urgent. Yeah, they take up space
Susan Ney:in my life and certainly in my cupboards a drawer at a time,
Susan Ney:the shelf at a time. One handful of old documents at a time,
Susan Ney:small incremental steps. I know I can do this. What about you
Susan Ney:and work. All of those great ideas that were generated
Susan Ney:through your employee engagement survey, those projects that have
Susan Ney:been requested by the board, those emails that are still
Susan Ney:needing responding to after a period of time away. Start with
Susan Ney:something that resonates with you an idea that genuinely
Susan Ney:interests you, the client that you enjoy speaking with anyway,
Susan Ney:a piece of a project that gets a part of it on its way. And this
Susan Ney:indeed is how we change and how we have a better chance of that
Susan Ney:change sticking. I'm going to give it a try. And I'm going to
Susan Ney:let you know how it goes over the months coming up. Because
Susan Ney:yes, being accountable always, always also helps. I know
Susan Ney:there's a slim person hiding inside this body of mine. I know
Susan Ney:that I am capable of making fresh space within my home. And
Susan Ney:I have faith that whatever it is that you are wishing to make
Susan Ney:change on. You can do it too. And how about next month, I
Susan Ney:asked what the Mercer consultants and the authors of
Susan Ney:work different. My podcast guests next month, have found
Susan Ney:have been effective in the work that they do internationally
Susan Ney:with their clients to help ensure that those change
Susan Ney:initiatives are indeed successful. I wish you a
Susan Ney:wonderful new year and the very, very best in 2024 Thank you for
Susan Ney:supporting and listening to me on HR inside out. Remember,
Susan Ney:there to soar. I believe you can. Thanks for joining me and
Susan Ney:have a fabulous rest of your day. It's Susan signing out. Bye
Susan Ney:for now.